Our privacy principles - We are committed to protecting our clients' personal and financial information. This privacy statement addresses what nonpublic personal information we collect, what we do with it, and how we protect it.
What information we collect - We may collect and maintain several types of personal information in the course of providing you with appraisal services, such as:
- Information we receive from you on applications, letters of engagement, forms found on your website, correspondence, or conversations, including, but not limited to: your name, address, phone number, social security number, date of birth, bank records, and salary information.
- Information about your transaction with us, our affiliates, or others, including, but not limited to, payment history, parties to transactions, and other financial information.
- Information we receive from a consumer-reporting agency, such as credit history.
- Communications - If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information to verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.
Who we share information with - Unless you tell us not to, we may disclose nonpublic information about you to the following types of third parties:
- Financial service providers, such as banks and lending institutions.